Delivery, Shipping & Fulfillment Policy

1. No Physical Products or Shipping

Islamic Culture Center of Monticello Inc. does not currently sell physical products, merchandise, or other goods through icmonticello.com.

As a result, there are currently no shipping carriers, shipping charges, shipping destinations, tracking numbers, or physical delivery timeframes associated with transactions completed through this website.

2. Donations

Most online transactions made through our website are charitable donations.

A donation is considered fulfilled once the payment has been successfully submitted and accepted by the applicable payment processor.

Donors may receive an electronic confirmation, receipt, or transaction acknowledgment depending on the payment method and payment processing system used.

No physical item is delivered in exchange for a charitable donation unless specifically stated otherwise.

3. Payment Processing

Online donations and other payments may be processed through Clover, a Fiserv payment processing service.

Once a payment has been successfully authorized and processed, the transaction will generally be considered completed from a payment fulfillment standpoint.

Transaction processing and confirmation timing may depend on Clover, Fiserv, the applicable card network, and the donor's financial institution.

4. Future Classes and Educational Programs

Islamic Culture Center of Monticello Inc. may offer classes, religious education, workshops, educational programs, or other community services in the future.

If payment or registration is required for a program, fulfillment will generally occur through registration, enrollment, participation, or access to the applicable class or program.

Specific information such as dates, times, location, registration requirements, duration, and any applicable fees will be provided on the relevant program or registration page.

5. Events and Registrations

From time to time, we may offer community events or activities that require registration or payment.

Unless otherwise stated, fulfillment of an event registration occurs through confirmation of registration and the opportunity to participate in the applicable event.

Event dates, times, locations, eligibility requirements, and other relevant information will be provided when applicable.

6. Electronic Confirmations

When available, transaction confirmations or registration information may be delivered electronically through the website, payment processor, or email.

Please ensure that any contact information provided during a transaction or registration is accurate so that applicable confirmations can be delivered properly.

7. Delays or Technical Issues

In some cases, payment confirmation or other electronic communications may be delayed because of payment processing issues, internet interruptions, technical problems, email filtering, or other circumstances outside of our control.

If you submitted a payment or registration and did not receive an expected confirmation, please contact us so that we can review the transaction.

8. Cancellations and Refunds

Questions concerning refunds, cancellations, duplicate transactions, incorrect payments, or future program cancellations are governed by our Refund & Cancellation Policy .

9. Future Physical Products

If Islamic Culture Center of Monticello Inc. begins selling physical products through this website in the future, this policy may be updated to include applicable shipping methods, delivery locations, shipping costs, processing times, tracking, and other fulfillment information.

Until such information is published, no physical product shipping is offered through this website.

10. Changes to This Policy

We may update this Delivery, Shipping & Fulfillment Policy from time to time to reflect changes to our donation practices, programs, services, events, payment processing arrangements, or website operations.

Any updated version will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about a donation, payment confirmation, registration, program fulfillment, or this policy, please contact us using the information below.